Farewell Lonsdale, we’re moving!
After more than 40 years, the time has come for us to bid farewell to our outdated Lonsdale shelter.
From Thursday 25 April 2024 (ANZAC Day), our Lonsdale shelter at 25 Meyer Road will be PERMANENTLY CLOSED to the public, including adoptions and surrenders, to allow us time to relocate the animals in our care to their new home in Glenthorne National Park, O’Halloran Hill. The final day of operations at Lonsdale will be Wednesday 24 April 2024.
To celebrate Lonsdale’s last day and help as many animals as possible find their furever homes before our big move, all pet adoptions will be 50% OFF on Wednesday 24 April 2024. The shelter will open at 10am and final appointments to view animals will be at 3pm. The Lonsdale gates will be permanently closed at 4pm.
We will open our new, state-of-the-art HQ to the public for the first time at 10am on Monday, 13 May 2024. Our new campus is located at 9a Majors Road, O’Halloran Hill (north-west corner of South and Majors Rds).
Thank you so much for your support, patience and understanding during this period of transition and we cannot wait to welcome you to our new home on the hill very soon.
Lonsdale shelter closed from ANZAC Day, Thursday 25 April 2024.
O’Halloran Hill animal care campus opens 10am Monday 13 May 2024.
Frequently asked questions
Please see below for a list of FAQs with responses to assist you during this closure period.
Will your phone lines remain open?
Our phone lines will remain open for donations and general enquiries. Please note that our customer care team will be based remotely as we move from Lonsdale to our new campus and no customer care teams will be onsite at Lonsdale or Glenthorne. Please phone 1300 477 722 to speak to one of our friendly team members.
Can I still meet and adopt an animal during this time?
As we will be in between homes at this time, there will be no adoptions from a metropolitan RSPCA site until Monday 13 May. Our regional shelters in Whyalla and Port Lincoln will remain open. Cats and kittens will still be available for adoption at various Petbarn locations, and some animals will be available to meet and adopt from their foster homes. You can view all available animals here.
Can I drop-off an animal for re-homing?
As we will be in transit throughout this period, we will be unable to assist with any pet surrenders. If you are looking to surrender your pet, please complete our online appointment request form and we will be in touch after Monday 13 May.
How do I report animal cruelty?
Our Inspectors will be available and remain on the road during this time. To report animal cruelty, please complete our online cruelty complaint form or phone 1300 477 722.
If you feel that an animal’s life is at serious risk DO NOT make an online report, CALL THE EMERGENCY HOTLINE 1300 477 722 immediately – open 24 hours, 7 days a week.
How do I report an animal rescue?
Our Rescue Team will be available and remain on the road during this time. To report an animal emergency, please complete our online cruelty complaint form or phone 1300 477 722.
If you feel that an animal’s life is at serious risk DO NOT make an online report, CALL THE EMERGENCY HOTLINE 1300 477 722 immediately – open 24 hours, 7 days a week.
What should I do if I find a stray animal?
Uninjured stray or unowned animals are the responsibility of your local council. Contact details for your local council can be found here. If the animal is injured, please submit an online cruelty complaint form or phone our emergency hotline on 1300 477 722.
Can I still donate items?
While we are in between locations, please donate any items to your local RSPCA SA Op Shop during opening hours. Please remember that we spend thousands of dollars each year disposing of dirty, damaged, or poor-quality donations. Help us save valuable money by only donating clean items in good condition that you would happily give to a friend.
Items we gratefully accept:
- Electrical goods (conditions apply, check in-store)
- Women’s, men’s + kid’s clothing
- Accessories: handbags, hats + jewellery
- Homewares + bric-a-brac
- Manchester
- Toys, books, CDs + DVDs
- Dress up clothes
- Small furniture (Kidman Park only)
Items we can’t accept:
- Beds, mattresses, cots or portacots
- Doonas + pillows
- Underwear, bathers
- Soiled or damaged clothing
- Anything broken, chipped, scratched or with missing parts/pieces