It’s a scary and uncertain time. With the coronavirus (COVID-19) pandemic gripping the world, each morning seems to bring more bad news. But during this global crisis, it’s so important we don’t forget about animals.
Here at RSPCA South Australia, we’re doing all we can to maintain standards of care for all animals – both those in our care, and those in the wider community.
To help you understand how you can best protect animals at this time, we’ve put together detailed information below.
Within our own organisation, we’re closely monitoring the situation. We’re very aware of the possible risk to our people and the impact on animals in our care. Minimising this risk has required some changes to our operations, which we have detailed below (and we are regularly updating this page with any further updates).
For the most up-to-date information, please keep an eye on our social media, especially Facebook.
You cannot contract coronavirus from animal companions
First things first: please be reassured that there currently appears to be no risk of contracting COVID-19 from animal companions – so continue to give your pets lots of love.
The current spread of COVID-19 is a result of human-to-human transmission of a novel coronavirus known as SARS-CoV-2. To date, there is no evidence that companion animals play a role in the spread of this human disease or that they become sick if they are exposed to the virus.
So there’s no need to be concerned about having contact with your companion animals as a result of this outbreak. However, it’s wise to practice increased hygiene during this time and ensure you wash your hands with soap and water (or use an alcohol-based sanitiser) before and after touching animals.
Animals are still available for adoption
Now, more than ever, animals in South Australia need your help. We currently have hundreds of animals in our care (unfortunately, some of these animals are unable to made available for adoption straightaway and will have to remain in our care for some time). Across the globe animal adoptions have decreased, and we are now taking proactive and urgent measures to get our animals into loving homes wherever possible.
We are taking all the necessary steps to protect the health and well-being of the animals in our care, our staff, and the community we serve. So, for the first time in our history, we will require members of the public to go online to make an appointment for a potential adoption at our Lonsdale shelter and RSPCA PetVille. Bookings can be made at: www.bit.ly/RSPCA-adopt.
When planning a visit to our shelters, please take note of our updated procedures:
- Please only visit our locations if you intend to adopt – we’re doing our best to keep everyone safe. See our location opening hours and addresses here.
- While we understand adopting a pet is a family affair, due to current circumstances and the need to adhere to social distancing recommendations, a maximum of two people only will be permitted entry per adoption appointment booking.
- If you are interested in adopting a dog and already have a dog at home, we require a dog-to-dog meet and greet to make sure your new pet will integrate well into your family. We prefer you bring your dog with you to your appointment and have a family member or friend with you to look after your dog while you are introduced to dogs available for adoption. If that is not possible please discuss with our team to arrange a dog-to-dog meet and greet for the following day.
- All visitors are required to sanitise their hands upon arrival, prior to interaction with any animals or RSPCA team members.
- Any visitors that are visibly unwell with cold or flu symptoms will unfortunately not be permitted entry.
Dog training school is temporarily closed – PetVille is still open and op shops begin to reopen
To protect the health of our volunteers and the public, we temporarily closed all of our Adelaide op shops on Tuesday, March 24 until further notice. From Monday, May 25 our Sefton Park & Kidman Park Op Shops reopened with modified trading hours. Both stores will be accepting limited donations, so please be mindful to only donate clean items in good condition that you would happily give to a friend. We hope to reopen the rest of our op shops over the coming months.
From Wednesday, June 3 our Brighton op shop reopened with modified trading hours. Currently, our Brighton store is unable to accept donations for health and safety reasons but we hope to be able to accept them soon.
Our RSPCA Dog Training school also temporarily ceased all training courses on Tuesday, March 24. This was much sooner than we anticipated, but the team are working on ways in which we can provide our dog training services in an online platform.
Our pet retail store, RSPCA PetVille Hillcrest, remains open but has introduced the following measures:
- All payments must be credit card only, no cash.
- All staff and shoppers are required to adhere to social distancing rules.
- All adoptions require a pre-booked appointment. Bookings can be made at www.bit.ly/RSPCA-adopt
- Store purchase limits restricted to reasonable retail quantities.
- Lonsdale shelter donations will not be accepted.
Alternatively, you can shop online at www.rspcapetville.com for delivery or click & collect.
Million Paws Walk public event won’t go ahead; we’ve launched Walk This May as an alternative
Very sadly, because of restrictions placed on events and large gatherings, we won’t be able our Million Paws Walk public event on Sunday, May 17. Being unable to host our giant national fundraising walk against animal cruelty will have a huge impact on the vital funds we need to care for animals across Australia.
So we’ve now launched ‘Million Paws Walk: Walk This May’ – your fun excuse to (responsibly) walk your dog and raise money for animals in need. While social distancing is a national priority, our dogs still need enrichment and exercise. We’re asking supporters to safely take their dogs for a walk in their neighbourhood or backyard and keep raising funds for RSPCA along the way.
Donate to our COVID-19: Animal Crisis Appeal and help SA’s most vulnerable animals
COVID-19 has already hit our charity hard in many ways. The closures of our social enterprises, the cancellation of our Million Paws Walk public event and loss of donations adds up to the loss of vital income to provide critical services for animals in need. We’ve had to ask our volunteers not to come in. And this crisis comes so soon after the bushfires and amid an economic downturn.
We know times are tough for many in our community. But we feel we must be upfront and honest about the situation we are facing.
We are struggling. And we’re seriously worried about the welfare of South Australia’s most vulnerable animals as the coronavirus pandemic spreads.
We’re facing the possibility of still having 500 animals in care if and when the lockdown comes, and they’ll have to stay for months. Our welfare inspectors will also continue working to save animals from cruelty and neglect, bringing more animals into our care.
Make no mistake, we here at RSPCA are a community of animal lovers – and we will stop at nothing to ensure animals are safe from suffering in South Australia.
But we can’t do it without your help. That’s why we’ve launched our COVID-19: Animal Crisis Appeal. And we’re asking you, if you can, to please dig deep and donate to help keep these essential frontline animal care and rescue services going. There is no time to lose.
Follow these social distancing tips to keep your pets and family safe
Australia’s Chief Medical Officer and the World Health Organisation, along with many other authorities, have advised that social distancing is a key way to help prevent the spread of COVID-19. So how does this apply to your pets, especially dogs that need to be exercised regularly?
We advise the following:
- Enjoy dog walks but keep at least 1.5 metres away from other people.
- Be hygienic and thoroughly wash your hands after interacting with your pets (especially rabbits, rodents, birds and reptiles).
- Avoid being kissed, licked or sharing food with your pet.
- Ensure you have supplies of pet food and medication in case you need to stay at home.
Prepare for self-isolation: ensure you have enough pet supplies
If you’re diagnosed with coronavirus, you will be required to self-isolate. So it’s best to consider your pet’s welfare now, and how you will ensure their needs are met while maintaining your quarantine.
Here’s some basic advice to help you prepare for this situation:
- To be safe, we recommend keeping two weeks’ worth of supplies for each of your pets – including food and any medications. But please don’t panic buy or hoard more than you need. This creates shortages for others.
- Ideally you’ll be able to keep your pets with you – we’ve collated tips on how to keep your cat happy indoors here. But if you have dogs or other animals that need exercising outdoors, don’t leave your own property. Stick to your own garden if you can, or arrange for someone to help with their care. You might also like to try making these 6 simple DIY dog toys. Likewise, if you own a horse or livestock, and keep them on land that’s not based at your address, arrange for a friend to care for them until you can return to normal.
- If you’re concerned about your pet’s health while you are self-isolating, don’t break your quarantine – ring your vet to ask for advice. They will be able to work with you to ensure your pet receives the care they need while keeping themselves and their staff safe from COVID-19 infection.
- There is some risk that if you are infected with coronavirus, it may be present on your pet’s fur or skin and could be picked up by another person. So you need to make sure anyone who comes into contact with your pets practices good hygiene.
If you’re able to stay with your pets during self-isolation, this can actually be a positive outcome – your pet will love the extra attention and games.
Don’t panic – and please don’t abandon your pets
Already, we’ve fielded several calls at our Lonsdale shelter from concerned members of the public, worried they will need to surrender their animals or even have them euthanased to prevent the spread of coronavirus.
Please remember, there is currently no evidence that animals (including companion animals, farm animals and wildlife) are involved in the spread of this virus in Australia.
The worst outcome for animal welfare right now would be for our shelters to be inundated by unwanted animals, at a time when we’re likely to be short-staffed and when adoptions are slowing. Please take care of your animals; a little preparation should help ensure you can continue to care for your pets during this crisis.
But, of course, if you find yourself in urgent need, please do contact us. We will do our best to help.
Please be patient as we process foster carer and volunteer applications
As the pandemic continues to gain speed, we’re expecting to experience staff and volunteer shortages across our organisation. Thankfully, we have been inundated with foster care and volunteer applications since early March – thank you to all who have applied!
Very sadly, as of Saturday, March 28, we’ve had to suspend volunteer roles across all sites. Accordingly, we have now temporarily closed all volunteer and foster care applications.
We ask that those who had already applied please do not call our shelter to follow up your application. We are experiencing higher than usual call volumes and need to ensure we can keep our lines open for calls about animals in urgent need.
Please bear with us, as our team are working hard to process applications as quickly as possible and will get back to you as soon as they can. Watch your emails, as we’ll send updates when the times comes to activate this support base.
We need your help…
Our priority will always be helping animals in need. As the situation around coronavirus unfolds, we’ll continue to do everything we can to rescue and care for vulnerable animals.
But, as this uncertain situation progresses, we’re experiencing extra strain across our entire organisation. Sadly, we also expect to lose many of our vital donations. We have been forced to temporarily close all our Adelaide op shops and our RSPCA Dog Training school – social enterprises that provide crucial funding to our animal welfare work. We’ve had to ask our volunteers to stop coming in.
As a charity 91% funded by community donations, we’ve always relied on the generosity of kind supporters like you to enable us to save animals.
Now, more than ever, we need your help. The truth is, we can’t be there for animals without your kind support. So, if you can, please consider donating – and know that your spare change could mean a world of difference to an animal in need.